ANSWERS TO FREQUENTLY ASKED QUESTIONS ABOUT :CRQ TECHNOLOGY

 

Your Media Reading Style Doesn't Need to Change
Our :CRQ technology doesn't require you to change the way you enjoy reading magazines and newspapers. Today, Internet addresses (URLs) are commonplace in advertisements in nearly all print media. Additionally, an increasing number of publications provide you with related URLs at the end of articles or as part of a news story. Our proprietary cues are used in much the same manner. If you are interested in learning more about a particular topic from a publication that has provided a cue, you go to your computer and save time by swiping the cue with our :CueCat device instead of manually typing in the URL
.

Wireless is Here
Think of the wired :CueCat device as technological "training wheels" for using :CRQ print-to-Web technology. Starting in November, a wireless version of the :CueCat device is available in the form of a pen from A.T. Cross. The Cross :Convergence pen can hold an average of 150 and up to as many as 300 printed cues and product codes, which can be downloaded to your PC later when it's convenient.

more information on the Cross :Convergence pen

Digital:Convergence is rapidly developing other applications of wireless optical readers, some of which will be available during the first quarter of 2001. We are also focused on integrating :CRQ technology into portable devices such as cellphones and personal digital assistants.

2. Do you track my individual behavior?

No, Our :CRQ Technology Is Not Designed to Track What You Do or Where You Go
Our :CRQ technology is not designed to record and track the codes you swipe with your :CueCat optical reader. Digital:Convergence will not and does not track individual behavior. We do collect general aggregated data based only on gender, age range, and location. For example, we can tell how many men, aged 40 to 50, in the Dallas-Fort Worth area have swiped a particular cue. But we have no way of knowing who those men are.

Your Privacy Is As Important To Us As It Is To You
We believe we have one of the strongest privacy policies on the Internet today. Each user is assigned an activation code that ensures the user's anonymity.

Privacy Policy

3. Why does each :CueCat device have a serial number?

Where Do Cats Come From?
Your :CueCat optical reader's serial number is assigned to a particular distribution channel (e.g. RadioShack, Forbes magazine, or a special event). Knowing where a :CueCat device came from enables us to measure the effectiveness of these various deployment or distribution channels.

4. Why does the :CueCat device sometimes connect me to a home page, rather than a more relevant Web page?

For months, we have had and continue to have a small "army of surfers" connecting thousands of product codes (e.g. UPC, ISBN codes) with relevant Web pages. In some cases, the product manufacturer's home page may be the only page available. (Out of a total universe of approximately 225,000 US companies, only 20 per cent or approximately 45,000 companies actually have Web sites.) Whenever they can find one, our surfers link to a more useful page within the product's site, such as recipes, tips on use, warning information, et cetera.

5. When I can just type in a URL, why do I need this?

Way Beyond The Home Page
Our technology is not designed to replace going to a home page by typing www.companyname.com. But most people searching the Web are not looking for a home page. They want information that is usually located several levels or pages deep inside a Web site. Typically, the deeper you go, the longer and more complicated the URL. Our :CueCat reader eliminates all the clicking and searching, taking the user directly to a specific Web page. In the example below, the Web page has a URL that is more than 100 characters long.

On Nov. 19 The Dallas Morning News ran a sports story about the Dallas Mavericks winning a basketball game. The story included a cue which, when swiped with a :CueCat reader, goes to an Internet page with results from an on-line poll about Mavs' owner Mark Cuban's behavior toward NBA officials.

http://dmnweb.dallasnews.com/polls/comments.asp?HdUniqueValue=
poll11162000122249&comments=View+Comments

It's A Deep, Deep Web Out There
According to CNN and BrightPlanet.com, a leading online provider of search data for Web-enabled businesses, there are more than 500 billion pages on the Internet. Search engines cover only about one billion of them. The rest is known as the "deep Web." Search engines are like a compass, pointing the Internet user in a general direction during a search, and providing potentially thousands of selections. Our :CRQ technology functions more like a Global Positioning System for the Internet. A cue can take a reader deep into the Internet, instantly and directly to a specific page. In the example below, a search engine given the keywords "Hazardous material AND Airlines" yielded 441 Web pages to navigate.

The Nov. 26 edition of Parade magazine ran a short article about every-day items which, when packed in luggage, may be dangerous to air travelers. A cue included in the article immediately connects you to the Federal Aviation Administration's specific Web page listing these items. http://cas.faa.gov/cas/these.html